Privacy Policy

Effective Date: 7th January, 2025

At Digital Migration Services, we value and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you engage with our services or visit our website. By using our website and services, you consent to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect various types of personal information from users to ensure the efficient delivery of our services. This includes:

1.1. Information You Provide Directly

• Personal Identifiable Information (PII): Name, email address, phone number, date of birth, nationality, and mailing address.
• Immigration Details: Professional background, academic records, employment history, visa history, and other documentation necessary for immigration processes.
• Payment Information: Credit/debit card details, billing address, and transaction information for payment processing.
• Communication Records: Messages, inquiries, and feedback provided through our contact forms, emails, or customer support interactions.

1.2. Information Collected Automatically

• Device and Usage Information: IP address, browser type, operating system, referring URLs, and interaction data (e.g., time spent on pages, clicks).
• Cookies and Similar Technologies: Small data files stored on your device to enhance website functionality, improve user experience, and track usage patterns.

1.3. Information from Third Parties

• Legal and Service Partners: Data provided by immigration attorneys, educational institutions, or financial organizations collaborating with us.
• Public Sources: Information collected from publicly available sources to validate application details (e.g., LinkedIn profiles, research publications).

2. How We Use Your Information

The information we collect is used for the following purposes:

2.1. Service Delivery

• To process your immigration, visa, or business-related applications.
• To communicate with you regarding your application status, updates, and inquiries.
• To personalize your experience and recommend services tailored to your needs.

2.2. Transaction Processing

• To securely process payments and provide transaction receipts.
• To resolve billing issues or refunds, where applicable.

2.3. Legal Compliance

• To fulfill obligations required by immigration authorities and U.S. government agencies.
• To comply with applicable laws, regulations, or court orders.

2.4. Website Optimization

• To monitor and analyze trends, usage, and activities on our website.
• To ensure security and functionality across devices and browsers.

3. How We Share Your Information

We only share your personal information in the following circumstances:

3.1. With Service Providers

We may share your data with third-party vendors who assist in providing our services, such as:

• Immigration attorneys and legal advisors.
• Data hosting providers and payment processors.
• Marketing and analytics service providers.

3.2. With Government Agencies

We disclose information to U.S. immigration authorities and relevant government agencies as required for processing applications and complying with regulatory mandates.

3.3. For Legal and Security Reasons

We may share your data:

• To protect against fraud, security threats, or unlawful activities.
• To respond to legal processes, subpoenas, or government requests.

3.4. With Your Consent

Your information will only be shared with third parties outside of these scenarios if you provide explicit consent.

4. Use of Cookies and Similar Technologies

Our website uses cookies to enhance your browsing experience. Cookies allow us to:

• Recognize your device and save your preferences.
• Analyze website traffic and improve site performance.
• Deliver targeted advertisements and content based on your interests.

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of some website features.

5. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy.
• Comply with legal obligations, resolve disputes, and enforce agreements.

Once your data is no longer required, it will be securely deleted or anonymized.

6. Data Security

We are committed to protecting your personal information through advanced security measures, including:

• Encryption of sensitive data during transmission.
• Secure servers and firewalls to prevent unauthorized access.
• Regular security assessments and updates to our systems.

While we take all reasonable precautions, no system is completely secure. We encourage you to take steps to protect your data, such as using strong passwords and avoiding public Wi-Fi when sharing sensitive information.

7. Your Rights

As a user, you have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request the deletion of your data, subject to legal and contractual obligations.
• Data Portability: Request a copy of your data in a structured, machine-readable format.
• Withdrawal of Consent: Revoke your consent for processing your data, where applicable.

To exercise these rights, please contact us at [Insert Contact Email]. We may require additional verification to process your request.

8. Third-Party Links

Our website may contain links to external websites or services. Please note that we are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

9. International Users

If you are accessing our website or services from outside the United States, please note that your data may be transferred to and processed in the U.S. By using our services, you consent to such data transfers, subject to this Privacy Policy.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the “Effective Date” revised. We encourage you to review this page regularly for updates.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Digital Migration Services
Email: info@digitalmigrationservices.com
Phone: +1(646) 712-8540
Address: 418 Broadway STE N Albany, NY 12207, USA

Thank you for trusting Digital Migration Services with your personal information. We are committed to safeguarding your privacy and ensuring transparency in how we handle your data.